Reconciliation
Why Your QuickBooks Bank Balance May Not Match Your Bank Statement
A mismatch between QuickBooks and your bank is usually one of a handful of fixable causes. Here is how to narrow it down.
When the balance in QuickBooks Online does not agree with your bank statement, the difference is rarely a mystery. It almost always comes down to timing, missing transactions, or a reconciliation that was skipped.
Most common causes
- Transactions that cleared the bank after the QuickBooks balance was checked.
- Bank fees or interest not yet recorded in QuickBooks.
- Duplicate or missing transactions from a bank-feed sync issue.
- A reconciliation that was not completed for a prior month.
- A payment recorded in the wrong account or against the wrong customer.
The balance in QuickBooks is your bookkeeping balance. The bank statement is the bank's record. Reconciliation is the process of confirming the two agree—and explaining exactly why they differ at any given moment.
How reconciliation resolves it
A proper reconciliation matches each cleared transaction on both sides, marks the difference between the bookkeeping balance and the bank balance, and documents any outstanding items. Once that is done, you can trust the number on the screen.
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